Key principles in production quality control
– The main target is the customer: The whole product and quality are decided by the customer, so the customer is the focus of the QC system. Manufacturing enterprises need to collect and measure customer needs and desires, customer satisfaction. From there, study production options, improve products, manage and exploit relationships related to customers and the community.
– Unity: Leaders need to have a high vision and build clear values that are oriented to the right customer. Leaders must participate in building the system and encourage all employees to improve the level and capacity of their business. In addition, ensure the close supervision and monitoring of the production process, ensuring the process is not misdirected and quality is achieved. It is a difficult task but can be done through digital technology tools and management software solutions.
– All members must participate: The participation of all human resources brings many benefits to the enterprise. Each employee will have every opportunity to improve customer understanding as well as increase innovation and creativity to achieve the same goals. The stability of the human resources will always ensure the quality of products and services that your business provides.
– Systematic: The quality problem is a general problem, involving all arising factors, which cannot be solved if considered separately. Businesses need a system to identify the factors that affect the set goals. Understanding the problem will have correct and timely improvement plans.
– Continuous improvement: Customers’ needs are always changing, so improvement must always meet the need of continuity and timeliness when wanting to have the highest competitiveness and product quality. The improvement process must stick to the original goals that the business has set.
Business digitization is one of the popular improvement options at the present stage and has brought about obvious effects for businesses that have been and are applying. When quality is controlled, it will increase customer loyalty, maintain regular customers and exploit new sources of customers. Maintain and enhance the position of the business in the market, minimize financial risks and build a good brand for the product. Production leaders and managers who care about product volume have no reason not to use an MES system that helps coordinate production in the most efficient way.