With a focus on bringing modern technology applications to life in a simple, close and natural way to ensure the effectiveness of management and operation in all areas, We decision to build a business is to create valuable products to address these concerns. We build businesses to serve users with the following priorities:
User experience value
With the experience of implementing many large projects, we understand and always aim to build a good user experience. For the user, the simple, fast, logical experience of the operation is the most effective and satisfying - "Keep it short and simple!"
All stages of production, deployment, support and customer care after the sale are processed in detail, ensuring all stages are done in a professional and optimal way. Ready for every change in personnel in charge if any.
Modern technology, smart connectivity
Applying modern technology, applying industry standards, connecting intelligent terminals, forming ecosystems in the management of production, business and operation of enterprises. Solutions to ensure the compatibility with the chain, the system of customers have, are and including the future system.
Deployment Team of good fighters
Members of Deployment Team have much experience, application process optimization, quick deployment, bringing customers to participate in the product experience during deployment, ensuring effective when the system operation. For us, FAST and GOOD are standard in the whole deployment process;
Mission: Create high-tech automation products, connect and interact closely, bring value and efficiency to a smart life.
Vision: Became a leading enterprise in Vietnam in manufacturing and integrating smart terminals, automation of production, business and operation.
Project workflow included 5 steps:
Step 1: Collect requirements
Step 2: Design solution, make proposal and quotation
Step 3: Negotiate and sign the contract
Step 4: Implement
Step 5: Finish, go live and and switch to warranty period
- Software: 12 months
- Main equipment: 12 months
- Accessories: 03 months
- Step 1: Customers raise requests: via email, skype, call
- Step 2: Analytics the issue and respond to customers about fixing method
- Bước 3: Do fix issues
Time to response:
- Issues make system halted: Response in 1 hour
- Equipment or software issues but system can still work: Response in 4 hour
- Issues are not effect to system operating: Response in 8 hour